Privacy Policy
Eurosun Holidays Lda, (hereinafter “Agência Eurosun Holidays”) with registered office.
Rua Jose Lourenco 10 A ; 204; Pateo; 8200-356 Albufeira; holder of the number corporate identification number 508 018 226 , where we are committed to protection of the privacy of your personal data (hereinafter “data”) and, therefore, undertake to process and ensure the security of such data in accordance with the
personal data protection legislation in force, and in particular with the
Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April
2016, General Data Protection Regulation – “GDPR”. The present Policy of
Privacy aims to make known how Eurosun Holidays Lda treats
your data and your rights as a data subject.
Any data that you make available to Eurosun Holidays Lda will be understood as
obtained, processed and transmitted in strict observance and in full compliance with the
requirements established in the GDPR and legislation in force.
Data Protection Officer and Data Protection Officer:
In accordance with the provisions of the GDPR, Eurosun Holidays Lda acts as the
entity responsible for the processing of your data. To get any
clarification related to this Privacy Policy or the treatment of
your data, you can contact Eurosun Holidays Lda through:
Eurosun Holidays Lda
Address: Rua José Lourenço 10 A | 204 – Pateo – 8200-356 Albufeira
Email: info@eurosun.pt
Type of personal data, Purposes and Grounds of Treatment:
This policy covers Eurosun's online and offline data collection activities
Holidays Lda, including data it collects through various channels, such as
brand websites, agencies and events/fairs in which Eurosun Holidays Lda participates.
Eurosun Holidays Lda collects and processes your data for a set of
purposes:
Reservation or purchase of services: There is a set of data that have,
necessarily to be collected, so that Eurosun Holidays Lda can organize
and provide the requested service (including sending the booking confirmation and
travel documents), as well as to manage any claims related
with the reservation or purchase of services, such as name, date of birth,
identification document data, address, number of loyalty cards,
mobile or telephone number, e-mail address, data relating to
travel preferences, data regarding interests, motive and travel details
claim, special occasions and special requests. The basis for collecting these
data is the management of the contractual relationship and the legitimate interest of Eurosun Holidays
Ltd.
To obtain a visa, Eurosun Holidays Lda may need to
collect certain types of data requested by the issuing entities, the
strictly necessary for the issuance, such as: passport data,
vaccines and criminal record data to comply with legal obligations
of certain destination countries. The basis for collecting this data is the
fulfillment of a legal obligation.
Conducting satisfaction surveys: in order to assess your level of
satisfaction with the services provided, Eurosun Holidays Lda may
send you quality inquiries. Customers are not obligated to respond to
these quality surveys, which aim to collect opinions about the services
provided, with the aim of improving/developing them. The basis of treatment
of this data is Eurosun Holidays Lda's legitimate interest in improving
continuously improve the quality of its services.
Management and administration: the data collected so that Eurosun Holidays Lda can
comply with their accounting/tax and legal and administrative obligations,
typically include your name, address and Tax Identification Number. O
basis for the processing of this data is the fulfillment of an obligation
legal interest and the legitimate interest of Eurosun Holidays Lda in managing the relationship with the
client.
Commercial and promotional communications: Eurosun Holidays Lda collects data
such as name, telephone or mobile number and e-mail address, so that you can
provide information about services that may be of interest to you (for example,
marketing communications or campaigns and promotions), collecting your
consent when necessary. At any time, you may object to the
processing of your data for these purposes, as stipulated in the paragraph below
“Exercise Your Rights”. The basis for processing this data is the
legitimate interest of Eurosun Holidays Lda or, when requested, your
consent.
Management of hobbies or promotional events: the data collected so that the
Eurosun Holidays Lda can consider and manage your participation in a given
hobby or promotional event, are generally the name, address,
mobile or telephone and e-mail address. For more information about the
competitions and other promotions, you can consult the regulations or terms and
conditions included in each giveaway/promotion. The basis for the treatment
of your data is your consent.
Management of the “Tours & Hotels” program, in golf, running, snow, motorcycles and
other sports, Eurosun Holidays Lda offers complete programs
of travel, so that people can participate in competitions and sporting events,
which include, in particular, transport services, accommodation and access to
evidence, your personal data being processed in particular for the sending of
budgets, management of participant registrations in Tours Eurosun Holidays Lda
and in competitions and sporting events held or promoted by third parties or by
Agency itself, including the organization of travel and provision of services
requested, based on the performance of the contractual relationship with us and our
legitimate interest. Your data will also be processed to let you know
news, promotions, campaigns and other opportunities which, while
participant, may benefit, based on our legitimate interest or your
consent, if you are not already our customer.
Transfer of personal data:
Within the scope of your reservation and/or purchase, Eurosun Holidays Lda may assign its
Dice:
Service providers (such as airlines, hotels,
rent-a-car companies, operators, insurance companies), so that they
use for the purpose of correctly providing each service requested (in this
case, the data will only be used for that specific purpose) and for
compliance with the legislation of the countries of destination;
To government authorities (e.g. immigration, border control,
public security and security and combating terrorism).
Within the scope of merger, acquisition and/or incorporation processes in which you are,
when such transfer is necessary within the scope of Eurosun's legitimate interests
Holidays Lda or third parties to whom the data is communicated. the treatment of
your personal data may also be carried out by service providers, who
act on behalf of Eurosun Holidays Lda, namely marketing and
of digital and social media, accounting management services,
auditors and lawyers, external entities that provide us with technological services,
such as providers of computer platforms, hosting services,
maintenance and support of our databases.
International Data Transfers:
Depending on the destination you travel to, Eurosun Holidays Lda may have need to transfer your data to service providers, inside or outside the European Union (provided that such transfer is essential for the
the execution/provision of the service).
Any transfer of personal data to a third country will only be
carried out within the framework of compliance with legal obligations or provided that it is compliance with applicable Community and national legal standards is guaranteed in that matter.
Minors data:
Data from minors is collected and processed with consent
parents or a legal guardian. In relation to this data, the parents or the
legal guardian can exercise the rights that the GDPR grants to holders of
Dice.
Period of retention of personal data:
Your data is kept by Eurosun Holidays Lda for the period strictly
necessary to fulfill the aforementioned purposes, except where there is
conservation obligations imposed by applicable law, or legitimate interest,
that require the maintenance of your personal data for a longer period.
Personal Data Security Measures:
Eurosun Holidays Lda uses adequate security measures to protect the
your data, including appropriate technical and organizational measures to protect it against abusive or unlawful treatment and against its loss, damage or destruction accidental.
The data is processed by employees of Eurosun Holidays Lda or by the entities
authorized service providers, only accessing data strictly
necessary, depending on the specific purposes for which the data were
collected.
Exercise of your Rights:
As the data subject, you can exercise the following rights, within the limits legally settled down:
Access to personal data [When submitting a request for access, you will be provided with access and details of personal data processed by Eurosun Holidays Lda.]
Rectification of personal data [If your personal data is incomplete or
incorrect, you can request their correction.]
Right to be forgotten [By exercising your right to be forgotten, Eurosun Holidays Lda will, if applicable, erase your personal data.]
Personal data portability [When requesting the portability of your personal data, will receive, in a machine-readable format, the personal data that you have provided and that
are processed on the basis of your consent or the performance of a contract.]
Opposition to the processing of personal data [For reasons related to your
particular situation, you have the right to object to the processing of your personal data by carried out on the basis of legitimate interest or in relation to the direct marketing.]
Withdrawal of consent to treatment [If you withdraw your consent,
Eurosun Holidays Lda will withdraw your consent from the activity that
specify].
The exercise of these rights depends on a written request (including a copy of a document proving the customer's identity and mention of the right or rights you wish to exercise), to be sent in one of the following ways:
Mail: Eurosun Holidays Lda,
Rua José Lourenço A – 204 Pateo 8200-356
Albufeira
Email: info@eurosun.pt
In person: at one of the Eurosun Holidays Lda counters, by filling in
own form.
After submitting the request with the necessary information, Eurosun Holidays Lda will respond within one to two months, taking into account the complexity and number of orders.
Control Authority:
If you believe there is a problem with the way Eurosun Holidays Lda
is processing your data, you have the right to file a complaint with the
national supervisory authority (National Data Protection Commission – CNPD)
at www.cnpd.pt.
Information on the use of Cookies:
Consult our Cookies Policy, on our websites, to find out how you can
manage your cookie settings and for detailed information about cookies
that Eurosun Holidays Lda uses, as well as the purposes of its use. For
For more information about the Cookies Policy, please click here.
Changes to the Privacy Policy:
Eurosun Holidays Lda reserves the right, at any time, to proceed with
modifications or updates to this Privacy Policy, these being
duly updated changes on our platforms and websites. check with
regularly to check for any updates or changes to this policy.